Your data rights

The Protection of Personal Information Act (POPIA) gives you rights over the personal information we hold about you. This page explains how to use them. Our privacy policy explains what we collect and why.

What you can ask for

• See your information: ask whether we hold information about you and get a copy of it.
• Correct or delete it: ask us to correct, update or delete information that is wrong, out of date, or that we no longer have a reason to keep.
• Object: ask us to stop using your information, including for finding business leads.
• Stop sharing: ask us not to share your details with suppliers or buyers.
• Stop marketing: unsubscribe from our news and offers at any time.

How to ask

Email info@riahmedia.co.za with the subject POPIA request, and tell us:

1. your name and company,
2. which right you want to use,
3. the email address or phone number you used with us, so we can find your information.

You can also use the official forms published by the Information Regulator.

To protect you, we may ask you to confirm who you are before we act. We never ask for passwords.

What happens next

We reply within 30 days. If we need more time, or cannot do what you ask because the law requires us to keep the information (for example tax records), we tell you why. Requests to correct, delete or object are free. If a request for a copy of records involves a fee allowed by law, we tell you before we start.

If you are not satisfied

You may complain to the Information Regulator (South Africa): inforegulator.org.za.