· By Riah Agency

Five things a small business website needs in South Africa

Speed on mobile data, WhatsApp, a privacy policy that follows POPIA, and two more things most sites still miss.

Five things a small business website needs in South Africa

Most of your visitors arrive on a phone, often from a WhatsApp link, on mobile data. Build for that first.

1. It loads fast on a phone

Compress images and keep pages light. Every second of loading loses visitors who pay for their data.

2. WhatsApp is one tap away

A visible WhatsApp button often brings more leads than a contact form.

3. A privacy policy that follows POPIA

If your site collects names, emails or numbers, the Protection of Personal Information Act applies. Say what you collect, why, how long you keep it, and who to contact.

4. HTTPS and basic security

A padlock in the browser is the minimum. Forms should be protected against spam and attacks.

5. You can update it yourself

Prices, photos and news change. A site you can edit from a dashboard stays current.

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